HBL Technical Support

Technical Support

1. During school operating hours, contact the School-based Helpline for all queries (SLS access matters, etc.

School-based Helpline: 62419513

Mondays – Fridays : 8am – 4pm

2. Outside school operating hours, contact the SLS Helpdesk for support

SLS Helpdesk : 6702 6513
Mondays – Fridays : 4pm – 9pm
Saturdays : 9am – 3pm

3. For SLS matters, you may also email the SLS Central Helpdesk at helpdesk@sls.ufinity.com at any time for assistance. Please include your son’s full name, name of school and form class.

4. Please fill in this FORM to request for the following:

Password Reset for SLS
Unlocking of SLS Account We will get back to you with the new password soon.

Guide to SLS Account Management

Guide to SLS Account Management. P2 to P6 Students.pdf

FAQs for STeP FAQs onSTeP